We received this from one of the Discharge Co-ordinators we deal with in the hospitals, we encourage them to pop in whenever they want so they can see themselves what we have to offer here.
I popped into Beech Lodge for an unannounced visit on Saturday past 04/01/2020 and I was very impressed at the patient centred care activities taking place.
The atmosphere was notably up-lifting and there was a general feeling of contentment in the air. (These may have been due in part to the 2 jolly ladies in Pink who were serving afternoon refreshments.)
My ex-patient, I am delighted to advise self-reports that he is very happy and settled already.
It was a pleasure interacting with all of those whom I came in contact. Thank You.
'We would like to thank each and every one of you for the loving care you gave our dad during his time with you. It was home away from home for him which meant the world to us as a family. Also thank you so much for the last few days with him, it was such precious time for us as a family, ... also a special thank you to everyone in the Dementia Unit, you are all very dedicated' ...The Slattery Family Nov 2019
'Thank you so much for looking after Anne, she felt so safe and cared for after her accident, we didn't think she ever wanted to leave' - Family of Anne as they were bringing her home. 26/11/2019
"To one and all at Beech Lodge, I have found your spirit of care a real healing experience, and a wonderful support - filled with an understanding of my convalescent needs and a respect for them. I will always remember your kindness and attention - you got it so right!" Michael, a former resident.
"I have had a wonderful experience at Beech Lodge. Thank you all for your kindne
he Slattery Family Nov 2019ss, it was much appreciated." Mary, a former resident.
"On behalf of our family, I want to express sincere and heartfelt thanks to all the staff of Beech Lodge Care Facility for the dignified, kind way that you cared for John and attended to his every need. You can be truly proud of Beech Lodge and we are extremely grateful to you. It became a loving and caring home for John and a welcoming place for those of us visiting him. May God in his goodness reward you. " Family of a previous resident (RIP)
"Thanks for looking after our dad. For your kindess and the loving care that the Beech Lodge staff gave to him." Family of a previous resident (RIP)
Thank you for all the kindness you showed my father this year. The medical care he got was second to none, I really felt listened to by your nurses and care staff. - Michael Moran